Nicolas and his older brother Andrew are both playing with the trains during morning family grouping time. When a conflict arises over who can use which train cars, another older child, Ryan, makes a suggestion. Using an effective combination of verbal and non-verbal strategies, Karen mediates the conflict, modeling respect for everyone's point of view.

Featuring:
Karen
Nicolas (2 years, 6 months)
Andrew
Ryan

Child-care centre: Big Step

Date and Time: March 24, 2010, morning